Returns Policy
We want you to be completely satisfied with your purchase.
7-Day Return Policy
We offer a 7-day return policy on most items. You can return products within 7 days of delivery for a full refund or exchange.
Return Eligibility
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unused and unworn
- In its original packaging with all tags attached
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloaded software
- Personal care items (for hygiene reasons)
- Custom or personalized items
- Sale items marked as final sale
- Items damaged through misuse
How to Return an Item
Request Return
Log into your account and go to your order history to request a return.
Ship Item
Pack the item securely and ship it using the provided return label.
Get Refund
Once received and inspected, your refund will be processed within 5-7 days.
Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.
Return Shipping
For defective or incorrect items, we will provide a prepaid return shipping label. For other returns, the customer is responsible for return shipping costs.
Exchanges
If you need a different size or color, we recommend returning the item for a refund and placing a new order for the fastest delivery.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or refund.